Harvest Help Center

FAQS

MOST POPULAR QUESTIONS

​CAN I SPECIFY A DELIVERY DATE?

HOW DO I TRACK MY ORDER?

WHAT IS THE RECOMMENDED FOUNDATION TO SUPPORT MY HARVEST GREEN MATTRESS?

CAN I TRY THE MATTRESS BEFORE I BUY?

WHAT MAKES THE HARVEST BED ALL NATURAL?

CAN I SEE AND TRY THE HARVEST ADJUSTABLE BEDS AT MY LOCAL HARVEST EXPERIENCE CENTER?

TRIAL, WARRANTY, RETURNS

WHAT'S THE HARVEST MATTRESS WARRANTY?

WHATS THE HARVEST ADJUSTABLE BED WARRANTY?

WHAT HAPPENS TO OUR RETURNED MATTRESS?

WHEN DO I RECEIVE MY REFUND?

HOW DOES YOUR 100 NIGHT SLEEP TRIAL WORK?

DO THE ADJUSTABLE BEDS HAVE A TRIAL PERIOD LIKE THE HARVEST MATTRESSES?

DOES MY CREDIT CARD GET PROCESSED WHEN I PLACE THE ORDER OR WHEN MY NEW MATTRESS SHIPS?

HEALTH AND SAFETY

IS THE WOOL IN YOUR MATTRESS ALLERGY FREE?

IS WOOL USED AS A FIRE OR FLAME RETARDANT IN YOUR MATTRESS?

HOW DO YOUR LAYERS STAY ALIGNED AND CONSISTENT WITHOUT THE USE OF CHEMICAL ADHESIVES?

IS THE HARVEST MATTRESS DUST MITE RESISTANT?

WHAT IF I HAVE A LATEX ALLERGY?

PRODUCT CONSTRUCTION

WHICH STYLE OF MATTRESS IS BEST FOR MY SPECIFIC SLEEPING POSITION?

HOW SOFT ARE OUR MATTRESSES?

DO HARVEST MATTRESSES SLEEP HOT?

HOW BOUNCY ARE THE HARVEST MATTRESSES?

WHAT IS THE DIFFERENCE BETWEEN TALALAY LATEX AND DUNLOP LATEX?

HOW ARE THE LAYERS OF YOUR MATTRESSES CONSTRUCTED?

DO THE ADJUSTABLE BEDS ELEVATE FROM BOTH ENDS?

WILL OTHER MATTRESS BRANDS AND MATTRESS TYPES WORK WITH HARVEST ADJUSTABLE BEDS?

PRODUCT MAINTENANCE

HOW DO I CARE FOR MY ADJUSTABLE BED?

CAN I REMOVE THE COVER ON MY MATTRESS TOPPER AND WASH IT?

SHIPPING & DELIVERY

HOW MUCH DOES SHIPPING OR IN-HOME DELIVERY COST?

WHAT IS THE DIFFERENCE BETWEEN FREE STANDARD SHIPPING AND WHITE GLOVE DELIVERY?

DO YOU SELL OUTSIDE THE CONTINENTAL U.S.?

CAN YOU SHIP TO A PO BOX?

WHAT IS WHITE GLOVE DELIVERY?

HOW LONG DOES CRAFTING MY NEW HARVEST MATTRESS & SHIPPING TAKE?

ABOUT OUR COMPANY

WHO OWNS HARVEST GREEN MATTRESS?